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Payment Policy

You pay for an order through the checkout on this website. The payment methods you can use are the ones displayed on that page when you order. We may add or remove a method. A method that is not shown is not accepted for that order.

What you are paying

The amount you confirm is the total shown at the last step of checkout. It includes the product prices, any discount that was applied, the shipping service you chose, and taxes that the checkout calculated. Please look at that total before you press the button that places the order. That confirmation is the price we charge.

A later change in a public price does not change an order that was already confirmed. If we cancel part of the order, the refund page explains which part of the money comes back.

How the charge works

When you submit checkout, the payment provider attempts to take or authorize the total. If the provider declines the payment, the order is not confirmed and we will not ship it. You may try another method that checkout offers. We do not accept payment by sending cash, cryptocurrency, or card numbers through email.

The provider may show the charge under its own descriptor on your statement. A short authorization can appear before the final charge. If you cancel with us and still see a hold, your bank releases that hold on its own timetable.

You confirm that you are allowed to use the payment method. We may cancel an order and refund a captured amount if the provider later tells us the payment was not authorized. We may also ask for confirmation of identity where a payment looks unusual. That check is there to protect you and the store.

Invoices, currency, and problems

Prices on the site are shown in the currency selected for the store, which is displayed at checkout. If your bank converts from another currency, your bank sets the conversion and any fee. We do not control that conversion.

The order confirmation is your record of payment. If you need the confirmation resent, write to [customer email] from the address you used at checkout. We can resend it. We do not reconstruct a receipt for an order we cannot match.

If you believe you were charged twice, contact [customer email] with the dates and the amounts. We will compare them with the orders on file. A second order that you placed yourself is not a duplicate charge. Two captures for a single order are a mistake we will correct by refunding the extra capture.

Chargebacks and payment disputes should be a last step. Please write to us first so we can refund or reship where the shipping, return, or warranty pages say we should. A chargeback started while we are already helping can slow the refund.

If checkout shows a tax line, that tax is part of the amount you confirm. We do not add a surprise tax after the confirmation email. A shipping upgrade you select is also part of that same total. Removing the upgrade later is a change to the order and follows the cancellation page, not a payment dispute.

Keep the confirmation email until the parcel arrives and any return window has passed. It is the easiest way for us to match a payment to goods. A screenshot of a bank line without an order number is harder to trace, so include both when you write to [customer email].